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Terms
and Conditions
The following terms and conditions apply to all orders placed on the Iconic Interiors website or by telephone; placing your order this way indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for your records.
The following terms and conditions apply to all orders placed on the Iconic Interiors website or by telephone; placing your order this way indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for your records.
- Warranty
All of our products are covered by our 1 year warranty. This is in addition to your statutory rights as a consumer under the Sale of Goods Act relating to faulty or misdescribed goods. The warranty excludes the following: damage caused by the buyer, damages such as normal use (wear and tear), improper handling, temperature or weather conditions and loss of accessories including buttons/velcro. If the product is received and there is a problem we will make it right within 21 days of your receipt. Please check your product upon delivery. This warranty starts on the day following your receipt of the product. If there is a problem with your product please email: info@iconicinteriors.co.uk.
- General
These terms and conditions do not affect your statutory rights. To order goods through the Iconic Interiors website you must be at least 18 years of age and accept delivery within the UK. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.
- Product Information
We have collated the product specifications, images and other information published on our website from information provided by suppliers, manufacturers, publications, or gathered from public-domain sources. At Iconic Interiors we endeavour to ensure this information is as accurate and up to date as possible however we cannot guarantee the reliability or the accuracy of the information contained within its pages. All actions taken by the user of the website are the responsibility of the individual.
- Payment and Price
The total price payable for the goods will be stated at the time when you place your order. If the price published for the goods is wrong due to an error or omission Iconic Interiors is not obliged to sell the product at the incorrect price. Instead we will inform you of the correct price and give you the opportunity to cancel the order, if you decide to cancel the order and payment has been made we shall refund you in the same form as you made payment. Should the price change or be incorrect the contract is void and must be restarted by you, the customer. All prices on our website are inclusive of VAT (unless clearly stated otherwise) but exclusive of delivery charges which will be payable as indicated at the time of placing your order.
- Payment Methods
We accept all major credit and debit cards including American Express Visa/Visa Electron, MasterCard and Switch/Maestro. When ordering you must provide us with your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been properly received. You may also pay by cheque or postal order although we cannot dispatch the goods until payment has been cleared which can take at least 10 days.
- Availability of Goods
All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses suffered by you if we do not supply the goods.
- Delivery Charges
All prices on our website are exclusive of delivery charges. We apply a standard charge of approximately £45 to most Mainland UK addresses. Other delivery addresses will incur additional charges and may incur longer delivery times (e-mail us at info@iconicinteriors.co.uk for a quotation and delivery time).
- Delivery Times
Delivery of stock items will normally be made within 3-7 working days from clearance of payment. We will endeavor to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is sometimes outside our control. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods.
- Product Guarantees
All products supplied are covered by the terms and conditions of the Manufacturers Guarantee for a period of 12 months. This is in addition to your statutory rights as a consumer under the Sale of Goods Act relating to faulty or misdescribed goods. The guarantee excludes the following: damage caused by the buyer, damages such as normal use (wear and tear), improper handling, temperature or weather conditions and loss of accessories including buttons/velcro.
- Returned Goods
If you are not completely satisfied with your purchase for any reason whatsoever you have the right to cancel your order within 7 days from date of delivery and receive a full refund less any applicable delivery charges as defined in the 7 Day No Quibble Return Policy. It is your responsibility to return any such items in a pristine saleable condition in their original box and packaging. Goods received back incomplete, damaged or in any condition other than saleable, will be returned to you and the cost of return carriage charged to your account. Prior to returning any products please email us at info@iconicinteriors.co.uk within 7 days from the date of delivery. If you do not return goods within 14 days of receipt your right to cancel will be revoked.
- Other
You will own the goods once we have received your payment in full. We will issue you with an electronic invoice once we have dispatched the goods to you. Failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of these terms and conditions.
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